To avoid wasted appointments and reduce waiting times please notify the surgery if you are unable to attend. During January 2016 there were a total of 145 appointments for which patients did not attend(DNA), resulting in 34 hours & 40 minutes of wasted time.
The annual figure for 2015 of wasted time for which patients Did Not Attend is 323 hours & 43 minutes, this is the equivalent of a full time clinician working 8 weeks 23 hours & 43 minutes!
Patient Participation Group
Have your say by joining our patient participation group. Please contact the practice on 01535 642255 if you are interested in becoming a member.